Returns & Exchanges
At Fine’ry, we want you to be completely satisfied with your signature scent. If a fragrance isn't the perfect fit, we offer easy returns or exchanges on products purchased through our official store within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original primary packaging and include the packing slip to ensure a smooth processing experience.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.